Sync Multiple Shopify Stores
From One Powerful Workspace

Running more than one Shopify store usually means repeating the same catalog, customer and content work in every store. Multi-Store Sync lets you connect your stores to StoreSync and copy data from one primary store to all of them — then keeps supported changes flowing automatically.

Every multi-store group has one Primary store and one or more connected child stores. The primary store is the source of truth: data always syncs from the primary store to its connected stores.

Stores are connected with a StoreSync App Key — a private key each store receives when StoreSync is installed. StoreSync must be installed on every store you want to connect, and a store's App Key is shown in its own Sync Manager.

1. In the store you want to add, open Sync Manager and copy its StoreSync App Key (use the show/hide and copy buttons).
2. In your primary store, open Sync Manager and choose Add New Child Store.
3. Enter the Shopify Store URL (ending in .myshopify.com) and paste the StoreSync App Key.
4. Click Connect Store. The store appears in your list of connected stores with a Connected status.

The Multi-Store section of the Sync Manager lists every store in your group with its name, myshopify.com domain and connection status (Connected, Pending, Disconnected or Error), plus the date each child store was connected.

Choose Disconnect Store on a child store and confirm. The store will no longer be available for Multi-Store Sync Manager and stops receiving synced data.

• The primary store can't be disconnected
• Disconnecting doesn't delete any products, customers or other data already synced to that store

Resource Sync copies resources from the primary store to all connected stores. Existing records are updated; new records are created.

Supported resources

How it works

1. Open the Resource Sync tab in the primary store and select the resources to sync — or use Select All.
2. Review the primary and connected stores in the confirmation dialog and choose Yes, sync now.
3. The job runs in the background, with live progress, estimated time remaining and per-resource details. You can cancel it at any time.
4. When it finishes, the Sync Summary shows total, updated, created and failed records.

Records are matched between stores by handle (products, collections, pages, blog posts, menus), email (customers), path (redirects), file name (files) or name/title for other resources.

With Real-Time Resource Sync turned on, StoreSync listens for changes in your primary store using Shopify webhooks and automatically applies them to your connected stores. Events are processed in the background, so updates arrive in near real time.

• Event-driven — no need to start a sync manually
• Webhook events are verified and de-duplicated, with loop protection between stores
• Turn it on or off from the Configuration tab in the primary store
• Use Refresh Real-Time Webhooks if updates stop arriving

Everything multi-store lives on the Sync Manager page in the StoreSync sidebar — your App Key, connected stores, sync configuration and sync activity, all in one place.

Resource Sync jobs report their status live — in progress, completed, completed with errors, cancelled or failed — with a summary of records processed.

The Real-time Sync History tab lists every real-time event with its time, action, resource, source store, connected store and status. It refreshes automatically, and you can:

• Search by resource, store or sync ID
• Filter by date range, action (created, updated, deleted), status (success, failed, skipped, in progress), resource and connected store
• Open any event to see its full sync details